I am doing a litle out-of-job project - a callcenter for Itallians, to process paid services (mostly Future-Telling, Destiny, Erotic and so on). Actualy it's almost finished and now handles about 300-400 calls a day.
Some details - dedicated server receives calls via sip from PSTN via a Carrier. Calls are routed to the operators. Some basic accounting, management is done in MySQL.
As the main developer dissaperaed in the middle, i am finishing the thing myself.
Actually this is pretty basic call-center, it's only interested me as i had no hands-in sip and voip systems experience before at all.
Now I've stopped development for a while and determine reason of frequent call drops in the evenings. To have a full picture i've installed ZABBIX localy and keep monitoring some basic aspects like connectivity to the sip provider and server load and other sites as well.
No comments:
Post a Comment